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Policies

Shipping Policy

Consignments are dispatched from our Jabalpur premises to every state in India, packed for road and rail freight.


Dispatch timelines

Retail orders of stocked titles are dispatched within 2 working days of order confirmation.

Bulk and institutional orders are dispatched to the schedule confirmed in your written quote, commonly 5–15 working days depending on quantity and edition availability.

Delivery

Retail deliveries typically reach metro addresses in 3–6 working days and other locations in 5–10 working days.

Bulk consignments move by surface transport and are booked to the delivery address or the nearest transport godown, as agreed.

Freight

Freight for retail orders is quoted at confirmation. Institutional freight is shown as a separate line on your quote and invoice.

Books are nil-rated under GST; any applicable tax on freight, where charged by the transporter, is passed through at actuals.

Tracking

Consignment details are shared by email or phone on dispatch. For any query, quote your order reference to +91 73895 58814.


MonaBooks (OPC) Private Limited Β· H. No. 542, P. No. HB 18 H, Napier Town, Jabalpur, Madhya Pradesh – 482001, India Β· GSTIN 23AAVCM2235P1ZX